Dundee Internet Services, Inc – Lyris ListManager™ Hosting Acceptable Use Policy (revised 2012) Dundee Internet Services, Inc. is a permission-based email service provider: Our Goal – to facilitate email communication with timely and relevant triggered and /or sequential messages to one subscriber or millions, providing easy to use self-help subscription management tools to track and evaluate subscriber interaction with you.
We do not accept contracts from known spammers and do not tolerate the use of our systems for the sending of unsolicited commercial email (UCE). Accounts found to intentionally violate this AUP are subject to immediate termination. Additional fees or penalties may be charged. If you intend to use our system to send UCE, go away now…we do not want your business.
Each Dundee Internet Services Lyris ListManager™ Hosting customer is required to sign our Acceptable Use Policy (AUP). For all intents and purposes, the AUP is considered signed, when customer signs the Dundee Internet Services Lyris ListManager™ Hosting Contract. Willful and intentional violations of the Acceptable Use Policy are cause for immediate account termination. Additionally, each customer must follow what is considered good mailing practices for email lists:
We reserve the right to levy a cleanup charge for SPAM (complaints) generated when email Best Practices is not followed. Complaints may include but are not limited to individual reports e-mailed to email@example.com, third-party ISP complaint notifications, notification from anti-spam organizations such as “SpamCop” and any internal heuristic research performed.
Upon receiving a complaint, Dundee Internet will notify Customer of said complaint and investigate the legitimacy of the complaint. If Customer does not take immediate corrective action to remedy the situation, Dundee Internet reserves the right to suspend Customer’s service until Customer has resolved the situation to Dundee Internet’s satisfaction, and at Dundee Internet’s sole discretion.
According to Dundee Internet’s No-Spam Policy, Dundee Internet may immediately terminate the account of any Customer found to be involved in a non-compliant marketing campaign or other widespread or repeated violations of our Service Terms and Conditions.